Hello from LG CNS Colombia! In our last article, we gave an introduction to our operations here in Colombia that included the story of how we were established. Today, we will discuss what we do at LG CNS Colombia. Let’s look into the trials and successes of our Bogota smart traffic business.
Bogota once had an inefficient transportation system with poorly managed operating times and complicated routes that frequently caused major headaches for passengers. Transportation fees were also quite expensive. Bogota was committed to resolving this transportation issue and opened bidding for a USD 300M project to construct a system that could manage 151 stations and 12,000 buses with the implementation of a transportation card.
LG CNS, with their successful construction of the Seoul transportation card system, was selected from the bidding process in July of 2011 to construct the FCS (Fare Collection System) and FMS (Fleet Management System) mass transit systems in the Colombian capital.
The scope of the project included restructuring of Bogota’s 11,000 standard buses and 800 BRT buses of 18 months, the integration of the existing Angelcom transportation card system (130 stations and 1,200 BRT buses) and the management of the entire Bogota transportation card system for 15 years.
This USD 300M Bogota transportation card business, also known as SIRCI (Sistema de Recaudo Control e Información y Servicio al Usuario), is the largest scale project for LG CNS and the magnitude of the project truly had an impact on the Korean IT industry.
SIRCI was a difficult project that required all stations to be open for service within 5 months of the approval of the master implementation plan. In order to achieve this, the most important factors were cooperation to allow a seamless integration of equipment from Korean suppliers, a thorough project timeline and an effective line of communication with passengers in Bogota.
During the very short time allowed, there were many issues that came up but LG CNS stayed focused on the success of this unprecedented large-scale project. In the initial stages of the SIRCI project, there were issues with funding related to the Colombian consortium, Recaudo Bogota which caused there to be delays in the scheduling for the supply of passenger gate equipment to be installed in the stations. However, LG CNS was able to resolve this issue through a cooperation with Korean Export-Import Bank. Also, there were no snags in the scheduling of other equipment from Korean suppliers and financers. Thus, the system was able to be launched as promised in July of 2012.
Once the new system was constructed, integrating the existing Angelcom system was the next crucial step. The contract for the existing system ended in December of 2015 and transitioning from the old system to the new system without stopping service was a serious task. Equipment had to be exchanged in 130 stations and it was expected to take 10 months.
With no experience in exchanging equipment without a pause in service, LG CNS had to conduct thorough investigations, complete manuals for each type of station, conduct 3 step-testing (warehouse testing, onsite testing and testing by clients) and overnight testing (10PM – 3AM).
LG CNS was able to complete this task without disrupting service while reducing the estimated equipment exchange time from 10 months to 7 months. LG CNS Colombia was founded through the success of this project and was said to have ‘grown to be South America’s No. 1 transportation and public IT service provider’.
Links for previous article series:
(1) The Best IT Service Corporation for Public Transportation in Central and South America
Written by LG CNS PR Team